Returns & Exchanges

At DORSAL, we are committed to ensuring your gear meets your performance standards. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Securely pack your items in their original packaging, ensuring all tags are attached and the products are in unused, competition-ready condition.

  • 3.
    Print and Attach Label

    Download and print the prepaid shipping label provided through our portal, then affix it clearly to the outside of your return parcel.

  • 4.
    Ship and Track

    Drop off your package at any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.