Frequently Asked Questions
Everything you need to know about DORSAL performance gear.
What is the typical shipping time for DORSAL orders?
We process orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide tailored to our athletic fit. We recommend measuring yourself and comparing it to our charts to ensure optimal performance and comfort.
What is your return policy for worn sports gear?
For hygiene and safety reasons, we only accept returns on items in new, unworn condition with original tags attached within 30 days of purchase. Defective items are covered under our limited warranty.
Are DORSAL products covered by a warranty?
Yes, all DORSAL equipment and apparel come with a 6-month manufacturer warranty against defects in materials and workmanship under normal athletic use.
Do you offer team or bulk discounts?
We do! If you are looking to outfit a team or organization, please contact our sales department through our 'Bulk Orders' page for specialized pricing and custom branding options.
How should I care for my high-performance fabrics?
To maintain the integrity of moisture-wicking fibers, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach.